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Melissa Carron

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Latest activity by Melissa Carron
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    Melissa Carron created an article,

    Is my personal information protected?

    We take precautions necessary to protect your personal information — including the content of your messages and your account information — and do not store your credit card information in our syste...

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    Melissa Carron created an article,

    Will I or my contacts receive advertising messages?

    No. We respect the privacy of you and your contacts. Please refer to our Privacy Policy for more information.

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    Melissa Carron created an article,

    To which carriers can Nightlife Texting send messages?

    Nightlife Texting has relationships with nearly all major operators and mobile networks in the U.S. and Canada, and we are constantly adding more. To view the list of operators and mobile networks,...

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    Melissa Carron created an article,

    Do I pay for messages that were not received by my intended recipient?

    Yes. Since NightlifeTexting attempts to send your messages to all of the contacts you’ve selected for your blast, you will be charged for messages sent. Only after sending do we receive the respons...

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    Melissa Carron created an article,

    Why aren’t all of my contacts receiving my message?

    NightlifeTexting makes every possible effort to ensure that your messages are delivered successfully; however, there are a number of reasons your recipient may not receive your message that relate ...

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    Melissa Carron created an article,

    How long does it take for my contacts to receive my message?

    SMS messages are usually delivered to the recipient’s mobile phone within a minute or so. Please note that delays may occur once the message reaches the cellular network. Learn more about optimizin...

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    Melissa Carron created an article,

    Can I get replies to my bulk messages?

    Yes. Please note that since your messages will be sent using our shared short code, your contacts will have a 12-hour time frame in which to reply to you. In this case, their responses will be rout...

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    Melissa Carron created an article,

    Can I send bulk SMS messages?

    Yes. Provided that your contacts have given you consent to send them text messages, simply choose the group(s) of contacts you’d like to reach, create your message, and send it out immediately or s...

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    Melissa Carron created an article,

    Can I send messages from a customized display name or phone number?

    Unfortunately, it isn't possible to send a message from a customized name. Phone calls and text messages received by your audience will always display as a phone number, unless the recipient has sa...

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    Melissa Carron created an article,

    What happens if I run out of credits?

    If you don’t have sufficient credits to send your message(s) to all of your selected contacts, your text blast(s) will pause once all your credits have been used. At that point, Nightlife Texting w...